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How do refunds work?
K
Written by Kelvin Lee Wei Sern
Updated over 4 months ago

Our refund policy permits refunds on specific products, in accordance with our terms and conditions. Please be aware that not all products qualify for a refund. Refunds may be issued in one of the following cases.

  • Wrong account or phone number provided.

  • Payment has been made but the transaction Failed.

In the case a refund is issued, they will be issued in the form of Every credits usable for any product or service on the app.
โ€‹
The conversion rate for Every credits is RM 1 = 100 credits.

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