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How do refunds work?

V
Written by Victor
Updated over 10 months ago

Our refund policy permits refunds on specific products, in accordance with our terms and conditions. Please be aware that not all products qualify for a refund. Refunds may be issued in one of the following cases.

  • Wrong account or phone number provided.

  • Payment has been made but the transaction Failed.

In the case a refund is issued, they will be issued in the form of Every credits usable for any product or service on the app.
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The conversion rate for Every credits is RM 1 = 100 credits.

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