Our refund policy permits refunds on specific products, in accordance with our terms and conditions. Please be aware that not all products qualify for a refund. Refunds may be issued in one of the following cases.
Wrong account or phone number provided.
Payment has been made but the transaction Failed.
In the case a refund is issued, they will be issued in the form of Every credits usable for any product or service on the app.
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The conversion rate for Every credits is RM 1 = 100 credits.