Your Every.Rewards name must match exactly with your frequent flyer program name when transferring points/miles. Otherwise, the transfer will fail.
Note
Name changes are generally NOT allowed.
Name changes are PERMITTED on a conditional basis for minor issues such as:
Incorrect spelling (up to a maximum of 3 characters)
Incorrect first or last name as per frequent flyer name
Example
Spelling Corrections:
Corrections due to spelling errors are allowed up to a maximum of 3 characters.
Example: Correcting "Jhon" to "John" or "Michell" to "Michelle."
First and Last Name Interchange:
Name changes are also allowed if the first and last names are interchanged.
Example: Changing "Doe John" to "John Doe."
Fees
A fee of RM150 will be charged for any name correction.
Alternatively, you may also contact your frequent flyer program directly to make the necessary name corrections
For any name correction, please contact [email protected]